Shipping Policy
Thank you for choosing our services. This Shipping Policy outlines the details of order fulfillment, shipping methods, charges, and related considerations to help you understand the entire delivery process.
1. Shipping Charge Display & Adjustments
When you proceed to the checkout page, the system will automatically calculate and display the applicable shipping and handling charges based on your order subtotal, destination, and selected shipping method. In the rare event that unforeseen circumstances (such as sudden changes in carrier fees or special packaging requirements for fragile items) cause the actual shipping and handling charges to exceed the initially displayed amount, our team will contact you promptly via the email associated with your order to explain the reason and confirm the revised charges before proceeding with shipment.
Please note that depending on the regulations of your state or province, sales tax may be applied to shipping and handling charges. This tax will be clearly itemized on your order summary at checkout. Additionally, we are unable to deliver orders to PO Boxes due to carrier restrictions and potential delivery risks. Please provide a valid physical address (including apartment numbers, unit codes, or other necessary details) to ensure smooth delivery.
2. Shipping Rules & Order Processing Time
We utilize a set of comprehensive shipping rules to determine fair and accurate shipping and handling charges. These rules take into account factors such as order value, destination zone, and package weight/dimensions. A detailed breakdown of these rules is available for review during the checkout process, allowing you to make informed decisions about your shipping options.
For in-stock items, we typically process and ship orders within 2-3 business days from the date the order is placed. Business days exclude weekends (Saturday and Sunday) and major holidays (such as Christmas Day, New Year’s Day, Thanksgiving Day, etc.). If you select an express shipping option (e.g., 2nd Day shipping), please keep the 2-3 business day processing time in mind—this processing period is separate from the transit time offered by the shipping method. For example, an order placed on a Monday with 2nd Day shipping will be processed by Wednesday and then shipped, with delivery expected by Friday.
Please be aware that 2nd Day shipping is not available for orders containing replacement parts. All replacement part orders will be shipped via Standard shipping, and the same 2-3 business day processing time applies.
3. Shipping Charges by Destination
3.1 US Lower 48 States
The following shipping charges apply to orders delivered to addresses within the contiguous United States (excluding Alaska, Hawaii, and Puerto Rico):
| Subtotal | Standard Shipping | 2nd Day Shipping |
| \(0.00 – \)30.00 | $8.95 | $26.00 |
| \(30.01 – \)90.00 | $14.95 | $26.00 |
| \(90.01 – \)200.00 | $18.95 | $30.00 |
| \(200.01 – \)500.00 | $29.95 | $45.00 |
| \(500.01 – \)1000.00 | $29.95 | $65.00 |
| $1000.01 and up | $29.95 | $90.00 |
3.2 Alaska, Hawaii, & Puerto Rico (AK / HI / PR)
Due to the unique geographic location and limited carrier services, the following Standard shipping charges apply to orders delivered to Alaska, Hawaii, and Puerto Rico. Express shipping options are currently not available for these regions:
| Subtotal | Standard Shipping |
| $0.00 and up | $37.00 |
4. Order Tracking
Once your order has been shipped, we will send a shipping confirmation email to your registered email address. This email will include a unique tracking number and a link to the carrier’s website (e.g., UPS, FedEx, USPS), where you can monitor the real-time status and estimated delivery date of your package. Please allow 24-48 hours for the tracking information to update on the carrier’s platform after receiving the confirmation email.
5. Special Circumstances
- Fragile Items: Orders containing fragile items (such as glass decorations or delicate collectibles) may require additional packaging and handling, which could extend the processing time by 1-2 business days. There is no extra charge for this special packaging.
- Holiday Peak Periods: During peak shopping seasons (e.g., November-December for Christmas, Black Friday/Cyber Monday), order volume may increase significantly. This could result in longer processing times (up to 5 business days) and potential delays in transit. We recommend placing holiday orders as early as possible to ensure timely delivery.
- Undeliverable Orders: If a package is returned to us due to an incorrect address, missing delivery information, or failed delivery attempts, we will contact you to verify the address. A re-shipping fee (equal to the original shipping charge) will apply to send the package again. If we do not receive a response within 10 business days, the order will be canceled, and a refund (excluding the original shipping charge) will be issued.
6. Shipping Policy Updates
We reserve the right to update or modify this Shipping Policy at any time to reflect changes in carrier fees, regulatory requirements, or business operations. Any updates will be posted on our website at https://www.sparklinglychristmas.com, and the revised policy will take effect immediately upon posting. We encourage you to review this page periodically for the latest information.